Packages are generally dispatched within 1 day after receipt of payment (although if you order on a Saturday after business hours your package will not ship out any earlier than Monday afternoon) and are shipped via USPS Priority with tracking and drop-off without signature. If you prefer delivery by USPS with required signature, an additional cost will be applied; please contact us if you would like this option added.
Packages weighing more than 5 pounds are usually shipped via UPS Ground, which allows us to ship heavier items for less and helps keep the cost of our products so low for our customers. It typically takes the same amount of time to deliver as USPS Priority Mail, and comes with tracking information.
There is a $5 flat rate shipping fee on all orders under $75, and we offer free shipping on all orders over $75, within the continental US; orders from outside the US will be charged exact shipping cost. Shipping to Alaska and Hawaii will be charged exact shipping cost for any package over 2 pounds. If outside the U.S. please e-mail to place the order.
*UPDATE: For the time being, orders placed after 3 pm central time will be shipped out the next day.
In the event you'd like to return an item, please contact us via email or by calling the store.
If you have any questions feel free to reach us by email at firstname.lastname@example.org or calling (402) 502-4852 during normal business hours.